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"Staff not Interested in customers"

A review of Chiltern Archery by Anonymous written on Monday 4th of January 2016


Phoned to enquire about signing up -

CA - err well yeh - ok we are open

Went to the site - 15 mins later still no acknowledgement of my existence -

I approached a CA person -

CA what are you after? - then he took a telephone call.

Leaning across a the counter - I explained my requirement -

CA - Blank stare.

So - I realised - this guy was not interested in me as a customer -

I asked all the questions - and then signed up for 3 lessons. It was then I learned of a £100 membership fee.

I asked Mr CA about this; explaining it was not on the website - he said "Yeh I know".

Mr CA was more happy to discuss weather I would buy all the kit at the second lesson.

Mug me - signed for 3 lessons - so will see how it goes - but not a good start.

Christ this place - needs a dose of enthusiasm.

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